1. Information we collect
Depending on how you interact with us, we may collect your name, business name, phone number, email address, project details, account information, opted-in contact lists, campaign details, message delivery status and technical information required to operate our services.
2. How we use information
We use information to provide requested services, manage accounts, process support requests, send approved WhatsApp templates, monitor delivery, improve service reliability, prevent misuse and meet legal or platform requirements.
3. WhatsApp messaging and consent
GS Nexus only permits campaign messaging to recipients who have provided valid consent or where another lawful basis exists. Recipients may opt out by replying STOP or contacting us. We do not support unsolicited spam or purchased contact lists.
4. Sharing of information
We may share the minimum information necessary with service providers such as Meta/WhatsApp, hosting, payment and security providers. We do not sell personal information. Information may be disclosed when required by law or to protect users and our services.
5. Storage and security
We apply reasonable technical and organisational safeguards, including access controls and secure server-side credentials. No internet service is completely risk-free, so users should avoid uploading unnecessary sensitive information.
6. Retention and deletion
We retain information only as long as reasonably necessary for service delivery, security, accounting and legal obligations. You may request access, correction or deletion of your information by contacting us. Some records may be retained where legally required.
7. Your responsibilities
Customers using the GS Nexus panel are responsible for the accuracy and legality of uploaded contacts, obtaining consent, following WhatsApp Business policies and responding to opt-out requests.
8. Updates to this policy
We may update this policy when our services or legal requirements change. The latest version and effective date will remain available on this page.
9. Contact us
- Email: gsnexusofficial@gmail.com
- Phone: +91 90262 05868
- Location: Lucknow, Uttar Pradesh, India